Terms of Use

Terms and Conditions

1. General

This website, www.mycross.com, is owned and operated by IL GLOBAL INC. These Terms and Conditions govern your use of the website, and the services provided through it (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms, which may be updated from time to time. We recommend reviewing this page regularly for any changes.

We provide access to this website on a temporary basis and reserve the right to modify or discontinue any part of the Services without prior notice. We are not liable if the website is unavailable at any time or for any reason. Additionally, we may restrict access to certain sections or the entire website as needed.

This website may include links to third-party websites ("Linked Sites") that are not operated by www.mycross.com. We have no control over these sites and are not responsible for their content, policies, or any loss or damage resulting from your use of them. Your interactions with Linked Sites are subject to their respective terms and conditions.

2. Privacy Policy

Our Privacy Policy, which explains how we collect, use, and protect your personal information, is available at https://www.mycross.com/privacy-policy. By using this website, you consent to the data processing practices described therein and confirm that all information you provide is accurate.

3. Prohibited Activities

You agree not to misuse this website or engage in any activities that may compromise its security, integrity, or functionality. Specifically, you must not:

  • Engage in or encourage criminal activity.
  • Introduce viruses, malware, worms, trojans, or any harmful code.
  • Attempt to gain unauthorized access to the website or its services.
  • Disrupt website operations or interfere with other users’ experience.
  • Violate intellectual property rights or any applicable laws.
  • Distribute unsolicited advertising, promotional content, or spam.

Any breach of these terms may constitute a criminal offense. We will report such violations to the relevant authorities and may disclose your identity if required by law.

We are not responsible for any loss or damage caused by cyberattacks, malware, or other harmful material that may affect your device, data, or software due to your use of this website or any linked websites.

4. Intellectual Property, Software, and Content

All software, content, and materials available on or through this website—including images, text, graphics, and designs—are the intellectual property of www.mycross.com or its licensors and are protected by copyright laws and international treaties. All rights are reserved.

You may store, print, and display content from this website for personal use only. However, you may not:

  • Publish, distribute, reproduce, or manipulate any content for commercial purposes.
  • Modify, license, or resell any part of this website’s materials.
  • Use any content in connection with a business or commercial enterprise without prior written consent.

Unauthorized use of any materials from this website may result in legal action.

5. Terms of Sale

By placing an order through www.mycross.com, you agree to the following terms and conditions.

a) Order Process and Availability

All orders are subject to product availability and confirmation of pricing. Dispatch times may vary based on stock levels and external factors, such as shipping delays or force majeure events, for which we are not responsible.

b) Eligibility to Purchase

To place an order, you must:

  • Be at least 18 years old.
  • Use a valid credit or debit card issued by a recognized financial institution.
  • Ensure that the payment details you provide are accurate and that you have sufficient funds to complete the purchase.

www.mycross.com reserves the right to refuse any order at our discretion. If we accept your order, we will confirm the details via email, including the identity of the contracting party.

In some cases, your order may be fulfilled by a third-party seller. If so, the contract will be between you and the third party, and their terms of sale will apply. www.mycross.com will not act as an agent or principal in such transactions.

c) Pricing and Currency Fluctuations

The prices of products and services may be subject to change due to exchange rate fluctuations or other market conditions. All advertised prices are subject to updates without prior notice.

6. Our Contract

Order Confirmation and Contract Formation

When you place an order, you will receive an acknowledgment email confirming that we have received your order. However, this does not constitute acceptance of your order.

A binding contract is only formed when we send you an email confirming that your order has been dispatched. The contract will apply only to the items listed in the dispatch confirmation email.

7. Pricing and Availability

Accuracy of Pricing and Product Information

We strive to ensure that all product details, descriptions, and prices on this website are accurate. However, errors may occur.

  • If we discover an error in the pricing of an item you have ordered, we will inform you as soon as possible.
  • You will have the option to reconfirm your order at the correct price or cancel it.
  • If we are unable to contact you, we will cancel the order and issue a full refund if payment has already been processed.

Delivery costs (if applicable) will be clearly displayed at checkout and included in the total purchase price.

8. Payment

Payment Authorization and Processing

Upon placing an order, we will perform a standard authorization check on your payment method to ensure sufficient funds are available.

  • Your card will be debited upon authorization of the payment.
  • The debited amount will be held as a deposit until your order is dispatched.
  • Once the goods have been shipped and you receive a dispatch confirmation email, the payment will be finalized as consideration for the purchased items. 

9. Disclaimer of Liability

The content on this website is provided "as is" without warranties, guarantees, or conditions regarding its accuracy or completeness.

To the fullest extent permitted by law, www.mycross.com, along with its suppliers, content providers, and advertisers, expressly disclaims:

  • All warranties, whether express or implied, including those implied by statute, common law, or equity.
  • Any liability for damages of any kind, including but not limited to:
  1. Direct, indirect, incidental, punitive, or consequential damages.
  2. Loss of profits, data, goodwill, or reputation.
  3. Costs related to obtaining substitute goods or services.
  4. Any other losses arising from the use, inability to use, or performance of this website or linked websites.

This limitation applies regardless of whether such damages arise from contract, tort, negligence, equity, restitution, statute, or any other legal basis, and whether or not such damages were foreseeable.

However, this disclaimer does not limit or exclude liability for:

  • Death or personal injury caused by our negligence.
  • Fraud or fraudulent misrepresentation.
  • Any other liability that cannot legally be excluded under applicable law.

10. Linking to This Website

You may link to our home page, provided that:

  • The link is fair, legal, and does not harm our reputation or exploit our brand.
  • You do not suggest any form of endorsement, approval, or association where none exists.
  • The linking website is owned by you and not a third party.

You may not:

  • Frame this website within another site.
  • Create links to any page other than the home page.

We reserve the right to withdraw linking permission at any time without prior notice.

11. Disclaimer on Trademarks, Images, and Third-Party Content

Unless explicitly stated otherwise, all names, images, third-party trademarks, content, services, and locations featured on this website are not affiliated with, linked to, or endorsed by www.mycross.com. You should not assume any such connection.

All trademarks and brand names displayed on this website remain the property of their respective owners. Any mention of a trademark or brand is used for identification purposes only and does not imply endorsement by or association with www.mycross.com.

12. Indemnity

You agree to indemnify, defend, and hold harmless www.mycross.com, its directors, officers, employees, consultants, agents, and affiliates from any third-party claims, liabilities, damages, and costs (including legal fees) arising from:

  • Your use of this website.
  • Your breach of these Terms and Conditions.

13. Changes to These Terms

www.mycross.com reserves the right to modify, remove, or update any part of the Services or website content at any time, at its sole discretion, and without prior notice.

14. Validity of Terms

If any part of these Terms is found to be unenforceable, the remaining sections will continue to be fully valid and enforceable.

Whenever possible, any invalid clause will be interpreted or adjusted to reflect its original intent in a legally permissible way.

15. Complaints and Dispute Resolution

We are committed to resolving any issues promptly. If you have a complaint or concern, please contact us so we can address it as soon as possible. 

16. Waiver

If you breach these Terms and we do not take immediate action, this does not constitute a waiver of our rights. We may still enforce our rights and take action in the event of future breaches.

17. Entire Agreement

These Terms and Conditions represent the entire agreement between you and www.mycross.com, superseding any prior agreements or understandings.

Any waiver of these Terms will only be valid if provided in writing and signed by an authorized representative of www.mycross.com.